When it comes to the hospitality and leisure industry there’s no doubt that customer expectations are high. Guests want you to be there for them, when they need you, on the channels that they choose. Our clients use the Orlo platform to improve guest experience, guarantee return visits and increase secondary spend by delivering consistent and efficient customer communication. Ensuring your Marketing and Customer Experience teams are in lock step means that you’re able to provide a unified front to the world, streamlining the customer service experience, driving up NPS scores and reducing operational expenses. What’s not to love?