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Healthcare services are essential for the health of every community, with residents relying heavily on the services they provide. Orlo helps UK healthcare organisations to listen to and communicate with service users, building trust when it matters most.
Signpost your citizens
Direct your community to the right place for the right support at the right time.
Control the narrative
Take charge of the conversation to reduce the spread of misinformation.
Listen to your community
Understand experiences to shape services and improve patient outcomes.
With the constant outpour of information about Healthcare services coming from every angle, being in control of the narrative has never been more important! Ensure your community receives the right information from the right sources, and see the right actions being taken as a result!
84% of UK adults use social media everyday. Use social to increase community engagement and expand your reach, so you can signpost citizens to the information and services they need, seamlessly. By signposting on social, you’ll make accessing your resources super simple!
When it comes to improving services and patient outcomes, you need a real understanding of citizen sentiment, emotion and opinion towards your organisation. Use Social Listening to identify mentions, patterns and trends and really start to listen to your community - after all, feedback is a gift!
With multiple areas, partners and organisations making up an ICB, things can get a little complicated! Orlo creates simplicity in a complex world by enabling you to gain insight on a local level and effectively evaluate your comms strategies, so you can see engagement increase, encourage feedback and improve health outcomes.
Using Orlo has really helped streamline and simplify things for myself and my team. We have eight social media channels in total which are looked after by two teams so it’s vital that we have a tool that lets us work collaboratively and Orlo provides that with functions like approving posts, assigning inbox messages and being able to see a full scheduled content calendar of all our channels.
If you’re hopelessly devoted to delivering a great customer experience through digital channels too, then we’re sure we’d go together like rama lama lama ka dinga da dinga dong. So, what are you waiting for? Fill in the form and and let us know we’re the one that you want!