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Originally designed with Police Forces in mind, Orlo’s suite of Auditing features enables you to see the end-to-end history of your social activities - from inbound and outbound conversations, to post journeys all the way from creation to execution and resolution. So, whether you need to keep a record for your own audit trails, a customer complaint or even legal cases, Orlo has all the info at your fingertips.
If you're interested in bringing your business and your customers closer together with the Orlo platform, let us show you the magic! Request a demo now with one of our experts, discover what features we can unlock to help you smash your customer service metrics, and fulfil your potential to deliver seamless customer experiences through a variety of digital channels.