Our Platform

Explore the solutions and features that make the Orlo platform so powerful.

Customer Service

The Orlo Inbox brings together all of your digital conversations, empowering you and your team to support your customers at the moments they need you most. Whether your interactions take place on Social, Live Chat, WhatsApp or SMS, you can effortlessly deliver the best possible service without leaving the Inbox.

Marketing Engagement

Engaging your audience just got easier with Orlo’s Marketing solution. Use the Content Generator to create compelling posts, check in on your Content Calendar to ensure you’re consistently engaging with your audience, and boost your most important content with targeted paid advertising to reach your community at the right time. 

There's so much more to Orlo...

Our platform's jam-packed with features

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Live
Chat

Support your customers at the moments that matter with our integrated live chat solution.

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WhatsApp
& SMS

Be everywhere with everyone by serving your customers on the channels they choose. 

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Post
Boosting

Give your content a targeted boost to get in front of your audience at the perfect moment. 

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Social
Listening

Keep track and get involved in the conversations that matter most to your organisation.

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CRM
Integration

Say goodbye to silos by enriching your customer information with digital conversation data.

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Performance
Analytics

Understand the impact of your marketing and customer service efforts with powerful reports.

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Orlo has helped us start bringing our social customer service vision to life. We have bold plans for the future and believe that we have found a platform that will keep up with our rate of change and that of our audience. we are no longer just “managing” our social activity, but building deep and meaningful relationships with our customers.

Jarrod Williams - Digital & Marketing Lead Subject Matter Expert - Bromford Housing

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The Orlo Difference

There are countless social media management tools, live chat integrations and solutions to handle digital conversations with your customers. So, what sets our platform apart from the rest? Read about the one platform to manage your digital conversations.

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