Enhance your tech stack with the Orlo Social CX Suite
“Orlo is at the heart of our Social Media strategy, providing the functionality to publish & analyse content, monitor mentions and engage with customers in one place. This holistic view helps us meet our regulatory responsibilities and maintain control by ensuring that a diverse range of colleagues can work on the parts of our Social Media portfolio that are relevant to their role. ”
Discover a new way to tackle customer experience
Build brand reputation, manage crisis and boost your digital engagement through better conversations
... for marketers
... for research
With customer interactions flooding in through countless digital channels, extracting actionable insight from reams of data has always been a tough task - until now. The next generation of social listening has arrived! Ready to listen, understand and act? Let Orlo's new AI-powered Insights suite collect research from the heart of your communities, manage your brand reputation, improve customer experience and boost customer engagement in real-time.
... for customer service
Around the clock support
We don’t just talk a good game, we bring it! We’ll let the numbers do the talking…
Social accounts managed
Cross-team data collaboration
With a suite of fully customisable reports, our Performance Analytics solution allows you to measure how you’re doing in an instant. Monitor the metrics that matter in real-time to understand the impact your marketing and customer service efforts are having right now, compared to month on month and year on year, so you can do more of what works - and less of what doesn't!
Want to see it for yourself?
Want to see our Social CX Suite in action? Book a demo with one of our experts, and see how the using Orlo platform can help you manage your reputation, listen in to the noise, and improve your cross-team metrics!