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Report: Public Sector Approach to Digital Engagement 2022


It’s hard to know where you’re going until you know where you’ve been… 🛣️

It’s been an interesting year to be working in the public sector. We’ve seen some dark times, but we’ve also seen public sector services smashing problems in real-time by making services digitally accessible. Now the light is at the end of the tunnel, we can start to see the positive effects of, what was for many, a forced digital transformation. Turns out, the knee-jerk rise to meet public demand has born a new digital era for public sector services. 🖥️

For the second year running, we've teamed up with comms2point0 to survey a huge selection of public sector professionals and find out just how this transformation impacted central and local government, bluelight, education and healthcare services. Our 2022 report gives you deep insights into the data that we’ve found, as well as lessons learned, key takeaways and digital priorities for the coming year. Perfect as a token look back to a year of success, even better for forming your digital strategies for 2022 and beyond.

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