Presenting at Orlo's Future CX London 2019 event, Martin Hill-Wilson provides insight into emotive CX for customer interactions, sharing some of the latest thinking that’s come out of neuroscience.
One thing’s for sure , a solid customer experience strategy is no longer a nice to have - it’s a must. Here’s our round-up of CX trends.
Orlo for MS365
Orlo’s deep integration enables brands to elevate social media insights by combining them with the rich data held within Dynamics 365.
Ocado has over 680,000 active customers and processes around 320,000 orders every week, with customer experience top of its agenda.
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