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Introducing our AI-powered Chatbot! 

With digital channel shift accelerating over the last couple of years, it’s no surprise that two-thirds of customers now prefer to use digital customer service channels over traditional ones. In fact, more than 50% of customers have turned to an agent on Live Chat to get a query solved in the last year. Phew - that’s a lot of conversations for your experts to handle! What if you could utilise the power of AI to deflect up to 54% of enquiries, solve customer queries more quickly and save a few pounds too? Well, with Orlo’s Chatbot, you can!
 
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Deflect up to 54% of enquiries with the power of AI

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Empower your customers to
self-serve

Gone are the days of leaving your customers hanging in their moments of need - with our intelligent Chatbot on hand for support, your customers are empowered to self-serve 24/7 and your team won’t even need to lift a finger.
 

"Orlo has helped us start bringing our social customer service vision to life. We have bold plans for the future and believe that we have found a platform that will keep up with our rate of change and that of our audience."

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Get set up in minutes, not months

No need for pricey data scientists here! Our Chatbot can make use of your existing help articles, knowledge bases or even just a few FAQs, to get you set up in a matter of minutes.
 
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Optimise your performance with every interaction 

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The robots have arrived...

With all of your Chatbot conversations coming into your Orlo Inbox too, you still need just one platform to manage your reputation and improve customer experience. Find out all about how our fully customisable Chatbot widget can ensure you're just a click away!

 

FIND OUT MORE
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Meet our lean mean chatting machine!

Want to see our AI-powered Chatbot in action? Request a demo now and we'll show you how we can help you improve your customers' experience by solving queries without the need to talk to a human!