Customer Success Team
Our Customer Success team develop collaborative and supportive working relationships with our diverse customer base to ensure adoption and use of the Orlo platform. We work with all of our customers to discover their business needs, objectives and committed obligations to help them get the most out of our digital conversations platform.
We take pride in making sure our customers get as much value as possible out of our solution, with training and support provided throughout the entirety of their time with us. Working closely with all internal stakeholders, at every step of the customer journey, we genuinely care about delivering the best customer experience possible to new and existing clients.
We’re looking for a dynamic, passionate and organised Customer Support Specialist to join Orlo’s growing Customer Success team. We’d love someone who is driven by doing the right thing for the customer, will be there for them in real-time and genuinely wants to reach the best possible outcome for them. Joining a well-established team, your key accountabilities would be:
First things first, you’ll be joining a fun and inclusive team of grafters who genuinely do give a sh*t about each other and their customers. We offer a flexible work environment, 25 days holiday and a competitive salary based on experience. Orlonians love to work hard and have fun along the way, and on top of that, we’re a curious bunch - continuously learning and growing is important to us, so we offer training and development opportunities to all of our team.
Think this role is for you? Click "Apply" below, and send us an email, we can't wait to hear from you.