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One platform to manage reputation and improve customer experience

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3 Uniques Home - OG

 

Social CX suite

Orlo is the only platform purpose built with the needs of marketing and customer service professionals in mind from day one.

3 Uniques Home - AI

 

AI First Technology

Combining the power of your greatest assets - your people, with cutting edge technology that takes the guesswork out of improving your CX.

3 Uniques Home - Brum

 

Born in Brum

All of our team, including Customer Success and Support are based in the UK, meaning they’re around at the times when you need them most.

Trusted by the best

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Inbox Customer Care

Customer Service

Bain & Company found that when brands respond to customer enquiries on social channels their customers spend up to 40% more. Empower your team to support your customers when they need you most by bringing together all of your digital conversations.

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Orlo Insights

The next generation of social listening has arrived! Ready to listen, understand and act? Let Orlo's new AI-powered Insights suite help you manage your brand reputation, improve customer experience and boost customer engagement in real-time. 

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Effective Social Marketing

Marketing Engagement

With 71% of consumers telling Forbes they'd recommend a brand following a positive social media experience, engaging your audience has never been more important. Make engagement easy - generate, schedule and boost your content, all from one place.

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Reporting

Performance Analytics

Performance Analytics solution allows you to quickly surface the most important insights. Understand the impact of your marketing and customer service efforts in an instant to inform your strategy and prioritise your efforts.

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Meet our AI-powered Chatbot

More than 50% of customers have turned to an agent on Live Chat to get a query solved in the last year. Phew - that’s a lot of conversations for your experts to handle! What if you could utilise the power of AI to deflect up to 54% of enquiries, solve customer queries more quickly and save a few pounds too? Well, with Orlo’s Chatbot, you can!
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TikTok is here!

The decades fastest growing social channel is expected to reach 1.5 billion users by the end of 2022 - that’s a whopping 15% of the world’s population! There’s no denying those snappy, short-form videos can get you hooked from the first hit, and they’re a marketer’s dream when it comes to driving engagement, which is why we’re thrilled to be among the first UK-based platforms to integrate with TikTok! Find out how Orlo enables you to schedule TikTok videos alongside your other digital channels now.
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Meet Orlo for Microsoft Dynamics 365

Orlo’s deep integration with Dynamics 365 enhances your tech stack, enabling you to elevate social media insights by combining them with the rich data held within Dynamics 365.
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The Orlo Difference

Looking for a platform to manage digital engagement and social media all in one place but want to know what sets our platform apart from the rest? Well, you can find out why Orlo is chosen by over 300 happy customers to manage reputation and improve customer experience in 'The Orlo Difference'!

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Home 4. The Orlo Difference

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Happy Customers

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Million Conversations

94%

Retention Rate

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