Our demos typically take 30 minutes. We’ll start by understanding your organisation’s specific challenges, then walk you through the parts of the platform most relevant to you with real examples from organisations like yours.
See Orlo in action
No commitment required. Just 30 minutes.
Here’s what to expect:
A discovery session to understand your strategic objectives
An opportunity to share any circumstances that may be making achieving those outcomes more challenging
A live demo of the Orlo platform, bespoke to you, complete with best practice guidance and case study examples from across the Orlo community
A friendly, no pressured approach from one of our sector experts
See Orlo in action
No commitment required. Just 30 minutes.
What to expect
A discovery session to understand your strategic objectives
An opportunity to share any circumstances that may be making achieving those outcomes more challenging
A live demo of the Orlo platform, bespoke to you, complete with best practice guidance and case study examples from across the Orlo community
A friendly, no pressured approach from someone who understands the public sector
Frequently asked questions
We're not ready to buy yet - is a demo still worthwhile?
Yes! Most of our conversations start with curiosity rather than a live procurement. A demo is simply an opportunity to see whether Orlo could work for your organisation, with no pressure or obligation attached.
We have limited budget - can Orlo realistically help us?
Budget pressure is one of the most common challenges we hear from public sector teams. Our team will work with you to understand your situation and, where relevant, help you build a business case that demonstrates ROI, from customer service deflection to reduced cost-to-serve.
Do you work with organisations our size?
We work with public sector organisations of all sizes from small district councils and local housing associations to large combined authorities and national bodies. The platform scales to fit your team structure and channel mix.
How does procurement work? Is Orlo on any frameworks?
Yes, we’re listed on the Digital Marketplace and G-Cloud, and are the only approved supplier on the Police Digital Framework. This significantly reduces procurement complexity and timeline for most public sector organisations.
Is our data secure and where is it stored?
Orlo is ISO27001 and Cyber Essentials Plus certified. Our servers and team are UK-based, meaning your data stays in the UK. We’re also fully GDPR compliant.
Can we see examples of how similar organisations have used Orlo?
Yes, we have a broad library of customer stories across local government, housing, healthcare, policing and more. Your demo will include relevant case study examples, and you can browse them at any time on our customer stories page.
Does Orlo replace tools we already use?
Some of them, yes! But we can work alongside existing tools in your digital and communications stack, such as CRM systems.
How difficult is it to switch from another platform?
Switching platforms is more common than you might think. Our onboarding team will guide you through the transition, helping you connect channels, configure workflows, and ensure your team is comfortable using the platform before going live.
What kind of support do we get after onboarding?
Every customer is supported by a dedicated UK-based Customer Success Manager who works with you to ensure you’re getting value from the platform. This includes training, best practice guidance, and regular check-ins to support your team’s evolving needs.
How much does Orlo cost?
Pricing depends on several factors. Because every organisation’s setup is different, we’ll talk through your requirements first and then provide a clear, tailored quote. We don’t sell you tools you won’t use, so we make sure each set-up is bespoke for your needs.
Can multiple teams use Orlo?
Yes. Many organisations use Orlo across communications, customer services, engagement teams, and operational departments. The platform allows teams to collaborate while maintaining clear roles, permissions, and workflows.
What sets Orlo apart from other suppliers?
While many platforms focus purely on publishing and monitoring social media, Orlo is designed specifically for the needs of public sector organisations.
That means supporting customer service, community engagement, consultation, and insight across multiple teams. Our customers use Orlo not just to manage channels, but to understand what their communities are saying and use that insight to inform decisions across the organisation.
What happens after a demo?
If Orlo looks like a good fit, we can arrange another deeper session to dig even deeper into your organisation’s specific goals and workflows. This might include exploring integrations, discussing implementation planning, or helping you build a business case internally.
There’s no obligation to proceed – the aim is simply to give you the information you need to decide whether Orlo is right for you.
Can we try Orlo before we buy?
Most organisations start with a tailored demo and follow-up sessions so they can explore how Orlo would work for their specific use cases.
Because this platform demo is configured around your channels, workflows and teams, these sessions tend to be more valuable than a generic trial environment.
What if Orlo isn't the right fit for us?
We know public sector teams often need to explore options before making a decision. With pricing, procurement, and future planning in play, we understand the hoops you need to jump through. A demo is simply a chance to see whether the platform could help with your organisation’s challenges. If it’s not the right fit, there’s no obligation to move forward.
