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A discovery session to understand your strategic objectives
An opportunity to share any circumstances that may be making achieving those outcomes more challenging
A live demo of the Orlo platform, bespoke to you, complete with best practice guidance and case study examples from across the Orlo community
A friendly, no pressured approach from someone who understands the public sector
A discovery session to understand your strategic objectives
An opportunity to share any circumstances that may be making achieving those outcomes more challenging
A live demo of the Orlo platform, bespoke to you, complete with best practice guidance and case study examples from across the Orlo community
A friendly, no pressured approach from someone who understands the public sector
Orlo's G2 Badges - Winter 2023

Carolyne M.

Digital Team Leader

G2 Logo
23

Frequently asked questions

Want to drive community engagement through conversations?

Our vision is to create stronger and more resilient communities. This goal drives all of our product development, with outcomes focused on building trust rather than driving leads or revenue. Many of the Orlo team also boast Public Sector experience, meaning that they have a unique understanding of the challenges faced by sector and how we can best support their frontline staff.

We need to better understand the voice of our citizens to drive decision making - can Orlo help with that too?

Orlo’s solution combines the power of social listening, media monitoring and AI to really understand the voice of your community. Combining all of your disparate data sources into easy to digest reports and dashboards will give you the insight you need to inform decision making and drive the changes you know will have the biggest impact on the bottom line.

We're experiencing budget cuts and cost efficiency is a priority, can you help me build a business case to justify investing in Orlo?

Absolutely. One of our digital consultants will work closely with you to understand your organisations own challenges and propose the most appropriate approach. They’ll call on Orlo’s vast industry experience of using digital engagement to drive cost saving outcomes to highlight the potential the Orlo solution has for you. From customer service deflection to driving behaviour change, to focusing on prevention over intervention, we’ll work with you to create a compelling business case that puts ROI front and centre.

Securing new suppliers can be a lengthy process - how can Orlo make it easier for me?

As a dedicated Public Sector service provider we’ve invested time in making procuring our services as seamless as possible for you. We’re listed on Digital Marketplace and G-cloud and are the only approved supplier on the Police Digital Framework. Our team and servers are UK based which means your data will stay here too. Add to that we are ISO27001/22301 certified and Cyber essentials accredited so we have all the credentials in place to keep your IT and procurement teams happy, whilst our dedicated onboarding process means you can move from signature to value add in as little as 24 hours.

Do you offer training, implementation and ongoing support?

Yes! When you partner with Orlo you’ll be introduced to your UK based Customer Success Manager who will work with you to launch, onboard and ensure everyone is trained to use the platform, quickly and easily. Additional 24/7 assistance is also available from our dedicated Customer Support team.

Can you share some examples of how other public sector organisations have used Orlo and the success it has brought them?

We’re proud to be trusted by over 400 public sector organisations and our website has a broad range of success stories – you can read them for yourself here or get in touch and one of our team will talk you through some of their favourite examples.